Follow the Leader: Massage Envy

What are the Massage Envy brand values? 

Massage Envy brand values focus on five main components:  

• Optimism to approach every client with a spirit of positivity.  |
   
• Gratitude for the opportunity to help others and for the trust it requires.  
   
• Excellence to recognize those who live the brand values and never stop improving. 
   
• Consistency of earning trust by delivering exceptional service every moment.  
   
• Empathy to understand the needs of others to accept and celebrate individuality.  

What does Massage Envy Franchising do to support skin care professionals? 

Massage Envy is not only the nation’s No. 1 provider of massage collectively across its franchise network, but it’s also a national leader in skin care. Skin needs and goals are not a one-size-fits-all, and neither are the skin care offerings available at Massage Envy franchised locations. Most locations offer a wide range of custom skin care treatments specific to individual client needs. To help ensure locations are equipped with the latest services and products, Massage Envy Franchising has a dedicated Skincare Service Innovation team that focuses on everything from current trends to professional skin care line collaborations and forward-thinking innovations. 

How do Massage Envy franchised locations help employees feel their best? 

Knowing you are making a difference in your clients’ lives every day is incredibly rewarding, but it’s just one component of overall career satisfaction. It is also important to work in a positive, encouraging environment that helps you feel accepted, valued, and empowered to be your best, both inside and outside the treatment room. Additionally, the Esthetician of the Year award is a program all franchised locations can participate in. Nominations are submitted by the franchise owner, regional winners are selected, and those regional winners have an opportunity to win the national award. All winners (regional and national) attend the annual Massage Envy Summit to celebrate their success. Training, education, and other fun activities happen during the Summit! 

How does Massage Envy support continuing education? 

Development, learning, and growth are worth investing in, and continuously exploring opportunities to help estheticians grow is important. A collaboration with ASCP provides benefits, including access to ASCP continuing education courses, access to the ASCP SkinPro app, and more. Additional certification courses throughout the year are offered, and support from leading skin care brands to access in-depth training and professional skin care products is also available. These benefits support estheticians who are starting out or those who have some tenure in the industry. Continued growth, skills, and success are extremely important!